Wednesday, April 21, 2010

1. Interactive Electronic Job Application Forms (SPA1 & SPA2) - Civil Service Department (09B4094)

The first step or requirement for an applicant to apply for a job in the pubic / government sector is to fill in the SPA1 form, which requires the applicant to complete lengthy personal and academic details, and must enclose the applicant’s relevant documents (eg. academic certification). For a subsequent application, an applicant may use the SPA2 form, which only requires the applicant to fill in his choice(s) of jobs. These forms are available in the Public Service Commission, Prime Minister's Office. These forms are also available online, whereby applicants may download the forms. However, the forms still need to be physically submitted to the Public Service Commission for further processing.

We would, therefore, like to propose an interactive job application procedures, in which, applicants can just fill in and submit the form online. An example of such online application is the UCAS System, where students can make applications to the universities of their interest online. The benefits for this are as follows:

  1. Applicants can interactively and electronically submit forms instantly without having to come down to The Public Service Commission and ease the burden of those applicants who live in Temburong, Tutong and Belait District.
  2. Applicants can submit forms on time especially on position advertised with limited dateline period.
  3. On receiving these forms interactively, the department can save data in a consistent manner as well as retrieve the data which will be stored in a special database central server.
  4. Such services interactively will improve Government response and public satisfaction (two way communication between Public and the Government) especially informing applicants on their status of their applications.
  5. Physical forms can get misplaced easily by the department and this requires applicants to refill in new forms and come down to the department to resubmitting it.

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